General Q's

Chemist Pal is an online pharmacy committed to providing top-quality pharmaceutical products, expert advice, and exceptional service. We offer a wide range of vitamins, supplements, and personal care products, all sourced from reputable manufacturers.

Absolutely! We take the quality and safety of our products very seriously. All medications available on Chemist Pal are sourced directly from trusted manufacturers and comply with strict quality standards. Additionally, our licensed pharmacists and healthcare experts review each product to ensure authenticity and safety.

ChemistPal will not supply medicines or drugs that can only be dispensed by a physical pharmacy

Protecting your privacy is of utmost importance to us. We use advanced security measures to safeguard your personal information, and we do not share your data with third parties without your consent. For more details, please refer to our privacy policy.

You can reach out to our customer support team through our contact page on the website. Alternatively, you can email us at support@chemistpal.com or call our number (provided on the website). We are available to assist you with any queries or concerns you may have.

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Orders

Ordering from Chemist Pal is simple and convenient. Browse our website, add products to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment details, and your order will be on its way to you!

Our third-party delivery partners are BOXNOW and ACS, offering collections from any BOXNOW Locker locations, collection from any ACS point and delivery to your home address. Currently we offer FREE shipping to any BOXNOW Locker (no minimum order required) and FREE Home Delivery with ACS Couriers for all orders over €39.00 (Cyprus Addresses only).

We accept various payment methods, including credit cards, debit cards, and other secure online payment options. Accepted methods include Visa, Mastercard, Stripe & Paypal.

Your payment information is encrypted and securely processed to ensure the highest level of security.

We strive to deliver your order as quickly as possible. Delivery times may vary based on your location, but we typically process orders within 24 hours. For estimated delivery times, please refer to our shipping policy or contact our customer support team.

If you encounter any issues with your order or need to initiate a return, please contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

Contact Customer Support
Pharmacist checking medicines in a drugstore

Still Need Help?

If you can’t find the answer you’re looking for, get in touch with our customer support directly.

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